Agreement between user/client and Veritas LabCorp/www.VeritasLab.org
Welcome to www.VeritasLab.org. The www.VeritasLab.org website (the “Site”) is comprised of various web pages operated by MRO Testing Corporation (“Veritas”, “Company”). www.Veritas.org is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.VeritasLab.org constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.VeritasLab.org is a corporate website of MRO Testing Corporation which provides
DNA and Drug Testing Services.
Visiting www.VeritasLab.org or sending emails to Veritas constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Veritas is not responsible for third party access to your account that results from theft or misappropriation of your account. Veritas and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Veritas does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.VeritasLab.org only with permission of a parent or guardian.
All major Credit/Debit Cards are all acceptable methods of payment. Our Terms are payment in full prior to the provision of services. All goods remain the property of the Company until paid for in full. Credit applications are available for businesses by request. There are no refunds once payment is made. Clients receive a lifetime credit for unused services, with the exception of cancelled short-notice on-site mobile drug and alcohol testing, or except as delineated herein.
All drug testing, unless otherwise noted, includes SAMHSA laboratory analysis and MRO review of all results. Prices for other tests available upon request (subject to the same terms and conditions herein). Veritas Lab will provide collection services as requested with appropriately certified staff, or arrange for collection services through other qualified collectors. “Refusals” as indicated by DOT guidelines are always billable as a service. 2nd chains of custody, when required by DOT guidelines, are billable as a second test (e.g., when the first specimen provided is cold). Observation fee is $45 per test (i.e., if company or DOT regulations require the collector to observe the donor providing the urine specimen). Observed testing is not available in all areas.
Scheduled On-site drug testing services: Scheduled on-site testing includes up to 100 miles roundtrip travel. Additional miles are billed at $1/mile. “Shy Bladder” Service Charge is $55 per half hour. (Multiple concurrent shy bladders are not charged separately). Wait time service charge is $55 per half hour if Veritas Lab visits Client location at the time requested by Client but Client is not available or ready for testing to begin.
Unscheduled short-notice testing: up to 100 miles R/T, up to 30 minutes wait time or shy bladder, 1 Breath Alcohol Test, and 1 Urine Drug Test valued up to $99 are included in the flat rate. Additional charges only apply if actual services include: (a) over 100 miles roundtrip, billed at $2/extra mile; (b) when additional tests such as BAT confirmation (billed as a second BAT) or 2nd chain of custody (billed as a second drug test); (c) if wait time and/or shy bladder exceeds 30 minutes (billed at $55/extra half-hour; (d) more than one donor to be tested (billed at cost of tests); (e) if test is valued over $99 (billed at the difference between $99 and the price listed on our website for the drug test chosen).
On-site and Short-notice mobile testing: as soon as test is ordered, it will be charged immediately and in full, and it will not be refundable. Short notice testing is not subject to our Lifetime Credit Policy. On-site group testing can be rescheduled at no charge with a minimum 72 hours advance notice. There is a $300 change fee for rescheduling on-site group testing within 72 hours of scheduled time. Client will receive lifetime credit for un-used scheduled on-site testing services (subject to payment of the $300 change fee), but no credit for un-used, refused, or cancelled short-notice mobile testing.
Clinic based drug and alcohol testing services, and DNA testing services: tests that are not used by Client can be re-used any time. There is a $25 change fee to change the name of the person who is being tested. There is a lifetime credit for unused services, notwithstanding any change fees delineated herein. Also note that Veritas Lab can provide an affidavit of “no-show” for services that are not used; if you choose to request such an affidavit, you forfeit the lifetime credit that would otherwise be available to you.
Links to third party sites/Third party services
www.VeritasLab.org may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Veritas and Veritas is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Veritas is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Veritas of the site or any association with its operators.
Certain services made available via www.VeritasLab.org are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.Veritaslab.org domain, you hereby acknowledge and consent that Veritas may share such information and data with any third party with whom Veritas has a contractual relationship to provide the requested product, service or functionality on behalf of www.Veritaslab.org users and customers.
Timeframe for Results
Veritas Lab understands how important it is for our clients to get timely results for tests. We also understand that an estimated timeframe is important for you to gauge when to expect results. We make every effort to provide reasonable estimates for results; however, as much as we wish we could, we never guarantee timeframes for results. There are a number of reasons that explain why we do not guarantee timeframes for results, including
Specimens are typically shipped to our central labs, and shipping can be delayed due to weather, mechanical failure, missed cut-off times, etc.
specimens vary, and sometimes the specimens can require re-testing, confirmation testing, or additional testing
while lab tests are conducted as scientific processes, ultimately, virtually all of our tests require expert analysis. These analyses, in some instances, are more complicated than expected, and may require extra time to provide you with accurate results.
Instant Background Checks are database checks that typically come back within 24 hours.
Detailed Background Checks are manual labor, and often rely on states, counties, or employers to get back to us with information. Therefore, detailed checks typically take about 3 days to a week to complete. This timeframe varies by who and what we are checking for you.
Ultimately, while we strive to provide accurate results quickly, Veritas Lab prioritizes accuracy over timeliness.
No unlawful or prohibited use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Veritas or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Veritas content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Veritas and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Veritas or our licensors except as expressly authorized by these Terms.
Use of communication services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Veritas has no obligation to monitor the Communication Services. However, Veritas reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Veritas reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Veritas reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Veritas’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Veritas does not control or endorse the content, messages or information found in any Communication Service and, therefore, Veritas specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Veritas spokespersons, and their views do not necessarily reflect those of Veritas.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials provided to www.VeritasLab.org or posted on any Veritas web page
Veritas does not claim ownership of the materials you provide to www.VeritasLab.org (including feedback and suggestions) or post, upload, input or submit to any Veritas Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Veritas, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Veritas is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Veritas’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your Veritas account to third party accounts. By connecting your Veritas account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by Veritas from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Veritas Content accessed through www.VeritasLab.org in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Veritas, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Veritas reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Veritas in asserting any available defenses.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MRO TESTING CORPORATION AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
MRO TESTING CORPORATION AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. VERITAS LAB CORP AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Veritas reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of New Jersey and you hereby consent to the exclusive jurisdiction and venue of courts in New Jersey in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Veritas as a result of this agreement or use of the Site. Veritas’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Veritas’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Veritas with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Veritas with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Veritas with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Veritas reserves the right, in its sole discretion, to change the Terms under which www.VeritasLab.org is offered. The most current version of the Terms will supersede all previous versions. Veritas encourages you to periodically review the Terms to stay informed of our updates.
Veritas welcomes your questions or comments regarding the Terms:
Effective as of October 03, 2011